Refund and Cancellation Policy

Refund and Cancellation Policy

Please review billing, cancellation, and refund terms before choosing a subscription plan on Switchology.

Policy at a glance

Subscriptions are generally non-refundable. This page explains renewal, cancellation, exceptions, and support contact details.

Section 01

1. Subscription Fees

1.1

Non-Refundable

All subscription fees paid for accessing premium features on Switchology.in are non-refundable. Once a payment has been processed, no refunds, either full or partial, will be provided under any circumstances.

1.2

Non-Transferable

Subscription fees cannot be transferred to another account or user.

Section 02

2. Subscription Plans

Users may choose from various subscription plans that best meet their requirements. These plans may vary in terms of duration, features, and cost. Users are advised to review the details of each plan before subscribing.

Section 03

3. Automatic Renewal

3.1

Automatic Renewal

Subscription plans may be set to automatically renew at the end of the subscription period. Users will be charged unless they cancel before the renewal date.

3.2

Notification

Users will receive a notification regarding upcoming renewal and charges. It's the user's responsibility to manage subscription settings.

Section 04

4. Cancellation Policy

4.1

User-Initiated Cancellation

Users may cancel their subscription at any time via account settings. Access remains active until the end of the current billing period.

4.2

No Pro-Rated Refunds

Cancelling does not entitle the user to a pro-rated refund.

4.3

Immediate Effect

Once cancellation is processed, no future billing will occur.

Section 05

5. Refund Requests

Given our non-refundable policy, refund requests will not be entertained. Users are encouraged to use trial periods before committing.

Section 06

6. Exceptional Circumstances

In rare cases, exceptions may be considered under the following circumstances.

6.1

Service Discontinuation

If Switchology discontinues the subscribed service.

Any exceptions are made at the sole discretion of Switchology.in management and must be supported with sufficient evidence.

Section 07

7. Contact Information

For any queries, contact our support team:
Email: switchology@skylightsenergy.in
Customer Service: During business hours

Section 08

8. Amendments

Switchology.in reserves the right to modify this policy at any time. Continued use after changes implies acceptance.

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Skylights Energy

No. 15, 3rd Main, 1st Cross, Begur Road, Bommanahalli, Bangalore, Karnataka 560068, India

+91 91000 10019

+91 96061 17373

WhatsApp: +91 91000 10019

Enquiry: switchology@skylightsenergy.in

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